Enrollment Open

Operations & Efficiency: SOP Architecture

Scalability requires standardization. We teach you how to document, train, and enforce Standard Operating Procedures (SOPs) that allow your business to run without you.

Date2026-08-04 — 2026-08-25
ScheduleTuesdays: 9:00 AM - 11:30 AMTotal: 10 hours
LocationBusiness Hub Conference Center

Who Should Attend

COOsOperations ManagersFranchise DevelopersProcess Improvement Specialists

Overview

From opening checklists to closing protocols, we help you build the 'Operating System' of your restaurant.

Learning Outcomes

  • Draft a core operations manual.
  • Create efficient labor schedules based on revenue forecasts.
  • Map the guest service cycle for bottlenecks.
  • Establish throughput goals for kitchen and bar.
  • Implement a manager log and communication loop.

Interactive Workshops

Activity 01

SOP Writing Workshop - Clear, actionable documentation

Activity 02

Labor Optimization Modeling - Scheduling for peak efficiency

Activity 03

Service Blueprinting - Mapping the guest journey

Course Agenda

1

The Architecture of SOPs

2

Labor Management: Scheduling & Compliance

3

Throughput Analysis: Speed of Service

4

Quality Assurance & Mystery Shopper Metrics

Key Takeaways

  • Remove owner-dependency from daily operations
  • Ensure brand consistency across multiple shifts
  • Optimize labor cost percentage
  • Streamline training for new hires

Reserve Seat

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$550USD
20 SPOTS REMAINING0% FULL
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