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Human Capital Strategy: HR & Talent

The hospitality industry is facing a talent crisis. Learn how to become an 'Employer of Choice' through strategic culture building, retention frameworks, and competitive benefits.

Date2026-09-14 — 2026-09-15
Schedule9:00 AM - 3:00 PMTotal: 12 hours
LocationBusiness Hub Conference Center

Who Should Attend

HR DirectorsOwnersGeneral ManagersRecruiters

Overview

We move beyond basic hiring. This is about Talent Acquisition and Retention Engineering. Learn to build a culture that attracts high performers.

Learning Outcomes

  • Design a 5-star candidate experience.
  • Create a structured onboarding & training passport.
  • Develop a performance review framework.
  • Audit HR files for federal/state compliance.
  • Define the restaurant's core values in actionable terms.

Interactive Workshops

Activity 01

Behavioral Interviewing Workshop

Activity 02

Culture Audit - Defining values and mission

Activity 03

Onboarding Pathway Design - The first 90 days

Course Agenda

1

Advanced Recruitment & Employer Branding

2

Training Systems & Continuous Development

3

Performance Management & KPI Reviews

4

HR Compliance: Protecting the Business

Key Takeaways

  • Reduce turnover costs (avg $2k per employee)
  • Build a self-regulating high-performance culture
  • Mitigate employment liability risks

Reserve Seat

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$500USD
20 SPOTS REMAINING0% FULL
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