Enrollment Open
Human Capital Strategy: HR & Talent
The hospitality industry is facing a talent crisis. Learn how to become an 'Employer of Choice' through strategic culture building, retention frameworks, and competitive benefits.
Date2026-09-14 — 2026-09-15
Schedule9:00 AM - 3:00 PMTotal: 12 hours
LocationBusiness Hub Conference Center
Who Should Attend
HR DirectorsOwnersGeneral ManagersRecruiters
Overview
We move beyond basic hiring. This is about Talent Acquisition and Retention Engineering. Learn to build a culture that attracts high performers.
Learning Outcomes
- Design a 5-star candidate experience.
- Create a structured onboarding & training passport.
- Develop a performance review framework.
- Audit HR files for federal/state compliance.
- Define the restaurant's core values in actionable terms.
Interactive Workshops
Activity 01
Behavioral Interviewing Workshop
Activity 02
Culture Audit - Defining values and mission
Activity 03
Onboarding Pathway Design - The first 90 days
Course Agenda
1
Advanced Recruitment & Employer Branding
2
Training Systems & Continuous Development
3
Performance Management & KPI Reviews
4
HR Compliance: Protecting the Business
Key Takeaways
- Reduce turnover costs (avg $2k per employee)
- Build a self-regulating high-performance culture
- Mitigate employment liability risks
Reserve Seat
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$500USD
20 SPOTS REMAINING0% FULL
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